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Our minimum order is 10 units for mailer boxes and corrugated shipping boxes. For rigid and folding boxes, it's 500 units.

Want to see and feel one first? Order a single printed mailer sample right from our 3D configurator. Just set the quantity to 1. It's $35 plus $6.25 shipping to the continental US, Alaska or Canada ($41.25 delivered).

Need fewer rigid or folding boxes than the minimum? Short runs are possible case by case. Setting up a run takes about the same machine time and hands-on work for 50 boxes as for 500. On a short run that cost is shared by far fewer boxes, so the price of each one climbs steeply. If a higher price per box still works for your project, tell us what you need. We'll tell you honestly what a short run would cost.

Production time is usually 10-20 calendar days, depending on quantity and box style. Rigid boxes take longer, about 30 days. Each one goes through more production steps, with an operator at every step.

Transit adds roughly one day to a week, depending on where you are and how big the order is. All in, plan on about 2-4 weeks door to door for mailer, shipping and folding boxes, and about 5-6 weeks for rigid boxes. Enter your ZIP code on any box page or at checkout to see an estimated delivery date. Planning a launch? Confirm exact dates with us first.

Production starts once you approve your online proof, so that's when the clock starts.

Need it sooner? Just ask. When our schedule allows, we often expedite at no extra charge, and rush options are there for tighter deadlines. Contact us with your timeline and we'll do our best to make it work.

Yes. You can change your artwork any time before you accept your online proof. Once you've accepted it, your artwork is locked in for production.

Your dedicated account manager emails you tracking information as soon as your order ships. Questions about a shipment at any point? Reach out to your account manager or contact us, and we'll get you an update right away.

All box dimensions on our site are interior measurements listed as Length × Width × Depth. That's the usable space inside the box. The outside is slightly larger because of the board's thickness. To find your size, grab a ruler or measuring tape and measure your product at its longest, widest and tallest points.

How much room to add depends on the box style. Our boxes are cut accurately to the interior size you order, so on most styles you don't need to add any extra. On shipping boxes, add about 1/8" to allow for the glue flap.

Shipping the product in the box with void fill, tissue paper or inserts? Leave room for those too. For an odd-shaped item, measure its bounding box: the smallest rectangle that fits the whole product.

Not sure which size works best? Enter your product's dimensions in our Box Size Optimizer. It finds the smallest inside size that fits them, void fill included. Or contact us and we'll help you find the right fit.

Yes. You can download dieline templates for our standard box sizes on our guidelines page. Need one for a specific size or box style? Ask us and we'll send it right away.

Yes. A dedicated account manager personally reviews every order before anything goes to press.

Here's what to expect:

1. You place your order
2. We send you a 2D proof by email, within 24 business hours
3. Your account manager checks the artwork for any issues like resolution, bleed, or color and lets you know if anything needs a tweak
4. You give us the thumbs up

Nothing goes into production until you're completely happy with how everything looks.

Yes. A printed corrugated sample box is $35, plus $6.25 shipping to the continental US, Alaska or Canada. That's $41.25 delivered.

You can order a single printed mailer sample yourself, with your own artwork on it, in our 3D configurator. Just set the quantity to 1. Folding and rigid box samples are case by case, so contact us for those.

A sample takes about 10 days to make. Then it ships in the same transit time as a regular order. Planning a larger order afterwards? Ask your account manager about crediting the sample cost toward it. We can sometimes do that on higher-value orders, depending on the sample.

We print mailer boxes, shipping boxes and folding cartons straight onto the board with two digital printing technologies. Those three styles need no labels, lamination or wraps. Rigid boxes are the exception. Their artwork is printed on a paper wrap that's laminated around the chipboard, which is how every rigid box is made.

Digital Single-Pass prints in one fast pass with UV-curable inks. Ultraviolet light dries the ink instantly as the board moves through the press. Prints come out vibrant, durable, scratch-resistant and ready to handle right away. It's ideal for larger runs with consistent color across the whole order.

Digital Multi-Pass uses the same UV-curable inks but makes several passes over the board. That gives higher resolution and richer color. It's great for complex artwork, fine gradients and photo-quality graphics on smaller to mid-size runs.

For higher quantities, we also offer traditional printing methods like HD Flexo and Litho Lamination, which can cost less at scale.

For cutting, we use CAD digital cutting tables. They cut and score your box shape precisely without metal dies, so there are no tooling costs and sizes can change between orders. We also offer laser cutting, which is much faster than CAD cutting. On higher quantities, we may use traditional die cutting for efficiency.

Each box style uses its own material: corrugated board, cardboard or paper. Here's what to expect:

• Mailer boxes: E-Flute 32 ECT (200 lbs TEST) - 1/16" thickness.
  We also offer B-Flute mailers for any quantity if you need extra durability.
• Rigid Boxes: 50pt chipboard + 80lbs litho paper (thicker board on larger sizes) - about 1/16" thickness total
• Shipping Boxes: B-Flute 32 ECT (200 lbs TEST) - 1/8" thickness
• Folding Boxes: 16-18pt SBS Board depending on size

For every flute, ECT grade and caliper in US and metric units, with real-world comparisons, see our Packaging Board Chart.

Need a different board thickness? Contact us and our team will be happy to help.

Packwire support is available Monday-Friday, 9 AM-5 PM Eastern Time. We always reply the same day, and we try to get back to you right away.

We're closed on major holidays: New Year's Day, Memorial Day, the Fourth of July, Labor Day, Thanksgiving and Christmas Day. When one falls on a weekend, we take the nearest Friday or Monday off, the same day most businesses do. On Christmas Eve, we close at 1 PM Eastern.

We stand behind every order. If a printing error is on our end, we guarantee a full reprint at no charge. Just contact us within 30 days of delivery with photos of the issue and we'll take care of it. Please hold on to the affected boxes until the claim is resolved, since we may need to inspect them.

Damaged in transit? Reach out as soon as you can, and within 30 days of receipt, with photos. What happens next depends on who arranged the shipping:

• We shipped it (the shipping you chose in our cart or on your quote): we file the claim with the carrier for you. We typically replace the damaged boxes while the claim is processed, so you're not left waiting.
• You arranged the shipping (your own carrier account, a freight broker or a carrier pickup you booked): the order ships FOB origin. The boxes are yours from the moment the carrier collects them, so the claim goes through your carrier. We'll gladly help with photos, packing details and anything else the carrier asks for.

One more thing on parcels: we request a signature on every order of $300 or more, and you're welcome to ask for one on smaller orders too. If a package goes missing after it's delivered without a signature, that's the one case we can't replace. We're always happy to help you raise it with the carrier, though.